Lean Leader

The organisations will benefit from the Lean & Six Sigma training and application through:

• Reducing wastes and consequently business costs
• Increasing profit margin and enhance business compatibility
• Improving the quality of products and services
• Increasing customer satisfaction
• Running the business more effectively and efficiently
• Utilising an advanced problem-solving methodology to resolve the business issues
• Increasing Employees’ empowerment, involvement and motivation

This will be achieved by performing interactive tasks, to achieve the following learning outcomes:

• Understanding the purpose and scope of using Lean & Six Sigma methodology to tackle the identified issues
• Understanding the purpose and scope of Lean & Six Sigma toolbox and application of each tool in the Lean & Six Sigma projects
• Understanding associated project risks and the methods for mitigating or eliminating them
• Understanding project management purpose and learning applying the project management tools to manages the Lean & Six Sigma projects
• Facilitating the Lean & Six Sigma projects and managing team dynamics

The qualifications and the level of engagement of a project team are ranked in ISO 18404 international standards for Lean qualifications. Beginner is the introductory level of Lean certification which can be upgraded to the practitioner, leader and then Lean Expert, as the highest-ranked qualification. Lean Expert is accreditation for professionals who work as the Lean senior trainer, consultant or coach as their career.

More details

“Public Classroom” training is run based on a fixed schedule at a public training venue for a group of people from different organisations. We also offer the “Virtual” option on the same schedule as our Public training for the people who prefer to attend the courses virtually due to the COVID-19 pandemic, travelling constraints, etc.

“In-House” training is delivered on a more flexible schedule at the organisation’s premises for a group of internal people. For more details on the In-House training option, please refer to the In-House Training Page.

ISO 18404:2015 was launched by the International organisation for standardisation (ISO) in December 2015 as a new International Standard for both organisations and individuals as competent practitioners of both Lean and/or Six Sigma;
Candidates will be expected to demonstrate that they have an adequate level of competence, an amalgamation of education, training, skills and experience necessary to fulfil their roles.

CBIS is the FIRST Exemplar Global Recognised Training Provider (RTP) worldwide to be able to run the ISO 18404 examinations for Lean, Six Sigma and Lean & Six Sigma Certifications. More details on the training courses…
CBIS also offers Coaching and Consulting services for documenting and implementing business process improvement framework and assist its clients with ISO 18404 certification for organisations. More details…

Depending on the Lean & Six Sigma Program, the templates are provided in various formats including word, excel, etc. as a part of the training package. You are entitled to use them for your project but are not permitted to share them with others. All templates are owned by CBIS and copyrighted.

Completion of a project is not mandatory to get certified, but as a bonus, if the participants want to apply their knowledge and complete a project, after successful completion of the Project Portfolio within 6 months, they will achieve another certificate that includes the project title. Project submission and the second certificate is not applicable for “Lean Beginner”.

As part of our service, CBIS will support you after the course by reviewing and auditing your project.

The fee for the project examination is:

• $550+GST for Lean Practitioner
• $850+GST for Lean Leader
• $1400+GST for Lean Expert

For “Lean” training programs, Minitab or any other statistical software is not used.

As we do not teach Minitab or any other software for “Lean” training programs, bringing your own computer is not required.

There are several accreditation bodies in existence including, IASSC, ASQ, Exemplar Global, The Council for Six Sigma Certification, 6sigmastudy, etc. Each body of knowledge may differ, but all are credible. Some, such as ASQ requires an affidavit for your project work, but others provide knowledge-based certification exams and do not require a project submission.

Amongst the above-mentioned accreditation bodies, Exemplar Global follows ISO 18404 International Standard as its Body of Knowledge (BoK), but others follow their own BoK.

You can if you would like, but you do not have to. Alternatively, you can pay us your exam fee as well while you are paying your training fee during your enrolment through our website.

As the fee is paid to CBIS for both the training and the exam, no international fee is applied. Payments can be made using all major credit cards (Visa, MasterCard, American Express), PayPal Google Pay, Apple Pay or through a Direct Bank Transfer. A receipt will be emailed to you after the payment is made.

Here are the account details for the Direct Bank Transfer:

• The Commonwealth Bank of Australia(CBA)
• BSB: 063254
• Account number: 10937950
• Account holder: CBIS
• SWIFT Code: CTBAAU2S

As a part of the training package, CBIS will provide participants with a practice test paper that is practised during the training course.

The number of questions differs depending on the Lean programs listed below. The exam duration and pass mark are also included:

• Lean Beginner: 30 multiple-choice and true/false questions – 45 Minutes  – Pass mark is 70%.
• Lean Practitioner: 70 multiple-choice and true/false questions – 2 hours – Pass mark is 70%.
• Lean Leader: 100 multiple-choice and true/false questions – 3 hours –Pass mark is 70%.
• Lean Expert: 150 multiple-choice and true/false questions – 4 hours – Pass mark is 70%.

All the exams are closed book and proctored. If required, all formulas and tables one will need during the examination are provided in a reference document. Scratch paper is also furnished to candidates but must be destroyed prior to leaving the testing facility.

You can retake the exam and pay for the exam fee only. A retake exam cannot be undertaken more than once within a 2-week period and cannot be taken more than a total of three times within a 3-month period.

All certificates are granted for a period of three years from the time the candidate has received their Certification.

After that time, an Elapsed Status will then be applied to the Certification unless the participant has successfully been recertified via submitting project(s) portfolio or passing the recertification exam. Recertification exams are abbreviated versions of the Certification Exams. The number of questions and the duration is half and the Pass mark is 70%.

There are both web-based and paper-based exams available.

In the combined training, different programs are combined to make the course relevant to all participants, despite differing levels of understanding and knowledge. The combined training courses are delivered as per the schedule below:

• Day 1: Beginner
• Day 2-3: Beginner to Practitioner Upgrade
• Day 1-3: Lean Practitioner
• Day 4-5: Lean Practitioner to Leader Upgrade
• Day 1-5: Lean Leader
• Day 6-10: Lead Leader to Expert Upgrade
• Day 1-10: Lean Expert

Melbourne: Level 1, 2 & 11, 440 Collins Street, Melbourne VIC 3000
Sydney: Level 11,12,13 & 15, 60 Margaret Street, Sydney NSW 2000
Brisbane: Level 3 & 24, 288 Edward Street, Brisbane QLD 4000
Perth: Parmelia House, Ground Floor & Level 4, 191 St Georges Terrace, Perth WA 6000

Public parking is available near each venue. The details will be provided shared in the confirmation letter, along with the contact information of the other details with the enrolled participants.

All CBIS facilitators are qualified trainers with over 15 years of experience in process improvement and Lean & Six Sigma training, consulting and coaching.

Trainees who give written notice to cancel or postpone their enrolment up to 30 days prior to the commencement of training will be entitled to a 90% refund of fees paid after deducting 10% administration fees. Alternatively, a substitute candidate can attend at no additional cost.

Trainees who give written notice to cancel or postpone their enrolment between 20 and 30 days prior to the commencement of training will be entitled to a 50% refund of the fee. Alternatively, a substitute candidate can attend at no additional cost.

Trainees who give written notice to cancel or postpone their enrolment within 10 days of training or after a training program has commenced will not be entitled to a refund of fees. Alternatively, a substitute candidate can attend at no additional cost.

More details

If the training course gets cancelled by CBIS for any reason such as a limited number of participants or COVID-19 restrictions, the trainee will be entitled to a full refund of fees paid or will be enrolled for the next available course.

At CBIS, we are proud to offer the full gamut of business improvement, consulting and coaching services to assist our clients with implementing Lean, Six Sigma and Lean Six Sigma projects throughout the whole organisation. For more details, please refer to our consulting and coaching services.

Yes. We have named our business “CBIS” or Comprehensive Business Improvement Solutions. It is all about sharing our comprehensive solutions with you to improve your business.

For more details on our training programs, coaching and consulting services, please contact us.