CBIS payment and cancellation terms and conditions
Public Classroom/Virtual training
- Trainees who give written notice to cancel or postpone their enrolment up to 30 days prior to the commencement of training will be entitled to a 90% refund of fees paid after deducting 10% administration fees. Alternatively, a substitute candidate can attend at no additional cost.
- Trainees who give written notice to cancel or postpone their enrolment between 20 and 30 days prior to the commencement of training will be entitled to a 50% refund of the fee. Alternatively, a substitute candidate can attend at no additional cost.
- Trainees who give written notice to cancel or postpone their enrolment within 20 days of training or after a training program has commenced will not be entitled to a refund of fees. Alternatively, a substitute candidate can attend at no additional cost.
- If the training course gets cancelled by CBIS for any reason such as a limited number of participants or COVID-19 restrictions, the trainee will be entitled to a full refund of fees paid or will be enrolled for the next available course.
Online+Coaching
- Trainees who give written notice to cancel their enrolment before receiving the login credentials will be entitled to a 90% refund of fees paid after deducting 10% administration fees or a substitute candidate can be enrolled with no additional fee.
- Trainees can postpone the training during the validity period, but the training and exam should be completed before the expiry of the course validity.
- If the training course is not deliverable for any reason such as technical problems, the trainee will be entitled to a full refund of fees paid or will be enrolled for other similar courses (subject to availability).
Your Cart
